Bryan said: "By and large I think most people 'make do' with what
they have, and only really demand things when they're physically
painful, EXTREMELY annoying or offend our values."

Great point. In a former life I was a police and court reporter for
newspapers, and I learned some interesting things there. Do you know
what the prevailing standard is for justifying installation of a
traffic light at an intersection? ... (wait for it) ... The number of
*fatal* accidents at that intersection. Not good design, not good
planning, but political pragmatism fueled by a public outcry.

Tangential, but it's an important point about human psychology.
Change in itself is so painful for people that it usually occurs only
after our circumstances have passed significantly beyond our pain
threshold. Then there's "The Stockholm Syndrome" ...

http://en.wikipedia.org/wiki/Stockholm_syndrome

... in which the captive becomes dependent upon and even enamored of
the captor (in this case, a dysfunctional interface). It's all very
sick -- and, sadly, predictable.


. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Posted from the new ixda.org
http://www.ixda.org/discuss?post=24918


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