On Feb 12, 2008, at 11:04 AM, Cagwin, Virginia wrote:
> Like David mentioned, interaction design must come first. It's the  
> only
> way I found a project to work successfully.


Interestingly, I am about to begin Phase 3 of a major project with  
the following phases, each of which slightly overlaps the others. For  
context, the whole process is overseen by a small product management  
team while the design and programming teams are largely specialized  
consultant firms (including my team at Behavior).

1) Strategy- and Design-Focused (4 months): Thoroughly design a  
version 1.0 prototype and test it with real users. No tech  
development. Just collect requirements and design something that  
meets a business strategy and delivers an awesome user experience.  
Identify the technological needs, but don't code anything.

2) Engineering-Focused (4 months): Agile programming team develops  
the product using the prototype as a target, with occasional light  
input from the design team but mostly focusing on solving and  
innovating tech solutions. Expose the development product regularly  
to a small user test base and collect feedback. Meanwhile, the design  
team begins conceptualizing the version 2.0 product.

3) Close Collaboration (4 months): Design team ramps up again, using  
the lessons learned and opportunities identified during the tech  
progress, plus the prototype and product user testing feedback, to  
work alongside the tech team to finalize the UX and implement the fit  
and finish of the product. Much triage is anticipated.

It's a little more complex than this when you drill down a little bit  
(there are design cycles that are heavily focused on branding and  
larger corporate integration issues and that have little to do with  
the features and functionality), but this is the basic idea. Design  
first, code it halfway, then collaborate closely down the home stretch.

I'd love to hear what people think of this approach, especially if  
you've tried something like it. I'm pretty confident in it, at least  
for now.

Cheers,
-Cf

Christopher Fahey
____________________________
Behavior
biz: http://www.behaviordesign.com
me: http://www.graphpaper.com

>

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