Here in New England, we have a saying:

If the glass is half full, you must be an optimist.
If the glass is half empty, well, you're probably a Kennedy.

This feels like a half-full/half-empty kinda thing.

On the one hand, I see where CF is coming from: The move in business  
is to acknowledge there is something special about design and that it  
needs to be part of business planning and strategy. Yet, there is very  
little (if any) discussion about the strategic and business talents  
that lay dormant amongst many designers. For those with those talents,  
that's got to be very frustrating.

On the other hand, I see a huge change in business: Design and (in  
particular) experience design are now regular conversations in the  
boardroom. They are definitely incomplete and flawed conversations.  
But the conversations are there. And this is new -- it wasn't  
happening 15, 10, or even really 5 years ago. This is good.

Modern business has been running the way they've been running for more  
than 150 years. Their structure hasn't really changed in that time.

Over history of business, you can see periods where the corporation  
awoke to new perspectives. The mass-production movement of the 40s and  
50s. The quality movement of the 70s and 80s. These are just two  
examples.

In each case, it took close to two decades for the bulk of  
organizations to realize this was the only real way to remain  
competitive. We're just at the start of this period for a design  
movement. I expect it won't be common thinking for at least another 10  
years.

This is good news for those folks who do understand business strategy  
and design. The demand for talent at senior levels is only going to  
grow. And now is the time to really get a handle on how to make the  
two parts fit together.

That's my $0.02 on the "design thinking" thingy.

Jared

Jared M. Spool
User Interface Engineering
510 Turnpike St., Suite 102, North Andover, MA 01845
e: [EMAIL PROTECTED] p: +1 978 327 5561
http://uie.com  Blog: http://uie.com/brainsparks

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