> > Wonderful insight, Robert. The key, I think, is #4...that activities > are often stable across multiple user groups.
Absolutely agree. This is why a single tool (Google) can support *countless* > goals...because the activity of keyword search is nearly identical > for everyone. Exactly. Great example, too. > When the user base never changes, you always have to support them, no > matter what they're doing. So a UCD approach makes more sense in > that case. > Indeed. However, niche-audience solutions can often be abstracted to work in other situations as well by focusing more on the activity than the audience. For example, an app for one company's HR dept could work very well for HR depts in other companies if designed with activities in mind instead of a specific HR company. This can be tricky, of course, but it's not usually impossible. -r- ________________________________________________________________ Welcome to the Interaction Design Association (IxDA)! To post to this list ....... [EMAIL PROTECTED] Unsubscribe ................ http://www.ixda.org/unsubscribe List Guidelines ............ http://www.ixda.org/guidelines List Help .................. http://www.ixda.org/help
