I'll let the academics duke it out over the difference between ACD
and UCD. Personally, I find the definitions and distinctions made at
the broad/abstract level fairly useless.  

In practice, users and activities cannot be separated, or for that
matter, prioritized, one over the other. They are two sides of the
same coin. Just as you can't have heads without tails, you cannot
have an activity without and actor (user). And while you can
theoritecally have a user without an activity, they wouldn't be
doing anything -- thus, no "interaction" could occur, thus such a
user is not relevant to an Interaction Designer.

So, call it what you want, but good design requires careful attention
to both users and activities, and it requires them in conjunction.
Cooper does place a lot of emphasis on Personas, but those personas'
activites are described via scenarios almost as early in the process.
Scenarios are "activity" based. Additionally, the personas are
generated based on behavioral patterns (along with goals). Again,
behavioral patterns are an ativity-based phenominon.

Mental models are activity-based, but they are based on the
activities of a specific user or user group. Basing a mental model on
an unknown or undefined user is not useful.

So again, from an academic standpoint, there may be different
artifacts defined, but in practice, I have found the tools provided
by both to be quite compatible. 

As for language, I prefer UCD because it serves as a reminder to
always look back to the user. I find in the real world, little or no
reminder is needed to focus on activities (and even less so on
tasks). That seems to be the natural direction that development teams
and business stakeholders focus. It is the user's goals, motivations,
expectations, etc. that is so easily forgotten as projects progress.
The value of the user-centered objects is keeping those user
attributes in the forefront through-out the process and not getting
caught solely in the minutia of the tasks.


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Posted from the new ixda.org
http://www.ixda.org/discuss?post=33980


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