Ok. I've unburied myself from conference preparations enough to begin to seriously deal with this silliness. I'm working on my you-guys-are- thinking-all-wrong rebuttal, but there's one clarification I need.

Robert wrote:

4. UCD = users are unreliable, unstable, and often unpredictable; ACD =
activities are relatively stable, by comparison

I have a simple question: What the hell does this mean?

I don't know what you mean by stability. Can you give me an example of unreliable/unstable/unpredictable users and a counter example of a stable activity? An explanation as to why each one is stable/unstable would help too.

I think, once I have that, I can put this to bed for once and for all.

:)

Jared
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