Hello there,

here is a challenge I'm going through in these days and that I would like to 
share and discuss with you.

I work on designing web ( and actually web 2.0) interfaces in a universal 
design perspective. This brings all sort of problems and challenges, testing 
products with all sort of users with all sorts of physical dis/abilities and, 
more than other, different approaches from people with different background.

I am actually testing a web service based on LifeRay with blind users. They 
have no accessibility problems up to the point in which they should be able to 
add any preferred application to their personal page. At this stage, there are 
several problems that we are trying to go through.

However, before even beginning this search, we've been discussing the utility 
of trying to sort this out, as this problem is seen as minor compared to other 
things the user will need to do.

Now, I don't want to open a debate on the accessibility of LifeRay here, as I 
already did once before, but I'd like to hear what do you think about "stop 
trying" in a case like the one I described above.

In my opinion, a universal design process should learn from the existing 
technologies, look back to humanity and say "ok, this is junk, this has 
something good in it but could do better, this is good to begin with" as I 
believe interaction design is young, but universal design is just born. As 
such, I think we could use the application of universal design principles to 
make our objects "raw material" to be shaped by the human aspect of users, 
instead of expecting, once more, that they should adapt themselves to the 
application, as far as they can go.

Probably a dreamer, but I'd like to read your opinion about this.

Thanks,Maria  


      
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