My company struggles with the same issues. We try to offer decent financial incentives but that doesn't always guarantee success.
When screening participants, gauge their level of interest and assume that the lower the perceived interest, the lower the chance they will arrive on time. This is a generalization but in my experience, there is a correlation. Consider how far your participants have to drive and send them door to door directions the day before. Call the participants the day before to see if they have any questions or concerns and remind them of the scheduled time. Let participants provide referrals of friends and family who may want to do a study with you. Those referrals are likely to be more successful because they will have a word-of-mouth understanding of the usability test process. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Posted from the new ixda.org http://www.ixda.org/discuss?post=38251 ________________________________________________________________ Welcome to the Interaction Design Association (IxDA)! To post to this list ....... disc...@ixda.org Unsubscribe ................ http://www.ixda.org/unsubscribe List Guidelines ............ http://www.ixda.org/guidelines List Help .................. http://www.ixda.org/help
