It would seem to me that the problem w/ the discussion of "personas"
is that we are talking about "Personas". Personas is AN example of
how to communicate within specific cultural scenarios the analysis of
research. The real point is DOING the research. I could do Models more
like those espoused in Contextual Design instead of Personas and in
some cases they may be more valuable, but what is true in both
methodologies is the emphasis on RESEARCH. 

This thread started b/c people were talking about the devaluing of
Personas by clients. Well, yes, I could care less about a model as
well. If you are selling Personas then it seems that that is your
first mistake. Sell research and don't even tell people how you are
going to model it. Maybe the research itself will tell you the
appropriate way to model your analysis.

Design Research is a design problem, which means it requires the
elements of trusting where you are going to go, without knowing the
destination all the time. Sell the value of research-- ALL research
(not just user research). To do that you should have a collection of
different model types across various case study contexts that your
clients (don't choose from) can get a sense of the value as related
to those case studies.

-- dave


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Posted from the new ixda.org
http://www.ixda.org/discuss?post=39645


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