Robert Hoekman Jr wrote:

Oh, definitely. I think the main issue is that designers dispute that
they're fictitious, when they are, in fact, fictitious. Why bother arguing
that red is blue?

Instead of arguing that they're real, designers should try embracing the
idea that personas are the "maps" in your analogy.

Doc Baty wrote:

I don't like the characterisation of personas as fictitious, since that
conveys a perjorative sense of "being made up"

I agree with Doc.

A map of J.R.R. Tolkien's Shire is fictitious.

A map of Manhattan is not.

Personas, when done with the requisite research, are more like a map of Manhattan. (Or, its communities, if we really want to push this metaphor.)

Jared
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