An interesting topic that arises from this is: what are personas better at--
creating accurate behavioral segmentation/models, or inspiring a more
user-centered dynamic within design groups/organizations? Or both?

One of the things that make personas interesting (to me anyway) is their
apparent ability to provide value as both narrative/empathic tools and data
modeling tools.

Robert.


On Fri, May 29, 2009 at 6:42 AM, Jared Spool <[email protected]> wrote:

>
>
> You have to take this type of research for what it is and not expect a
> single study to prove everything. I found it fascinating because it
> duplicated what we've seen in our research in a controlled setting: teams
> that use personas have a different dynamic than teams that don't -- a
> dynamic that, in my opinion, leads to better design.
>
>
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