Richard,

Are the layers supposed to indicate a hierarchy within the Essential
characteristics?  They do to me, which makes it seem like there are
essentialer characteristics, or a flow you imply but don't describe.

Furthermore, though Controllability, Understandability, and Relevance
all dance around this, I think Predictability bears mention as a
necessary element.  Very few experiences are enjoyable that are not
predictable, and those tend to be highly specialized, and, in some
way, their lack of predictability is predictable, so...

Phillip


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Posted from the new ixda.org
http://www.ixda.org/discuss?post=43338


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