Jared, you are selling Caroline's point short... how about this
scenario:

We report that test participants asked to locate the search box
looked in the upper right corner for it. They told us that this is
where they expected it to be and the eyetracking confirms that this
is where they looked for it.

So, yes, the ET lent further support to a talk aloud finding. For
some clients - rightly or wrongly - this strengthens their confidence
in the results. That's not razzle dazzle, it's just additional,
consistent feedback. They "said" this and they "did" this. Why is
it any different from reporting where they clicked?* 

Sure, it's optional - I don't think anyone claims ET replaces talk
aloud or that it's even necessary for a good study. But it can be a
valid, additional tool (in the right hands) for helping clients to
feel comfortable about the research results. 

NG


*As an aside, I think it's interesting that many of your arguments
against eyetracking could also be leveled against clickstream
analysis / clickmaps, etc... I am amazed at how willing clients are
to believe that this data is meaningful on its own.


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Posted from the new ixda.org
http://www.ixda.org/discuss?post=44684


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