We use Friday at noon to Monday noon for weekend coverage. We stopped using weeklong oncall shifts last year and went to daily rotation (we use pagerduty to organize this). It's far less draining, and it encouraged us to get better about ticketing issues to smooth handoff.
Weekend rotations are just an override atop our daily schedule in PD. Someone updates it every month or so to keep the weekends planned out a couple/three months in advance. --e On Mar 2, 2012 8:40 AM, "Matt Disney" <[email protected]> wrote: > Funny little issue. > > I've always worked places with weekly oncall (or help desk) rotations and > they always started on Monday, but in almost every case the new Monday > oncall person was responsible for addressing non-critical events that came > in over the weekend. That non-alignment of accountability IRL vs what is > documented (i.e. the oncall rotation list) triggers my OCD. For that > reason, I've often thought a rotation change on other weekdays would make > more sense but have been unable to convince my peers of that in order to > try it. > > Can anyone comment on weekly oncall/helpdesk rotations that start on days > other than Monday and how you liked it? > > Thanks, > Matt > > _______________________________________________ > Discuss mailing list > [email protected] > https://lists.lopsa.org/cgi-bin/mailman/listinfo/discuss > This list provided by the League of Professional System Administrators > http://lopsa.org/ > >
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