On 3/2/2012 9:39 AM, Matt Disney wrote:
Funny little issue.
I've always worked places with weekly oncall (or help desk) rotations
and they always started on Monday, but in almost every case the new
Monday oncall person was responsible for addressing non-critical
events that came in over the weekend. That non-alignment of
accountability IRL vs what is documented (i.e. the oncall rotation
list) triggers my OCD. For that reason, I've often thought a rotation
change on other weekdays would make more sense but have been unable to
convince my peers of that in order to try it.
Can anyone comment on weekly oncall/helpdesk rotations that start on
days other than Monday and how you liked it?
We have a pass-around oncall blackberry that is tied into the corp mail
system. When you have it, you're oncall. We swap it at our weekly
meeting, which currently happens on Wednesdays. It works fine for us!
_______________________________________________
Discuss mailing list
[email protected]
https://lists.lopsa.org/cgi-bin/mailman/listinfo/discuss
This list provided by the League of Professional System Administrators
http://lopsa.org/
