>>>>> "Doug" == Doug Hughes <[email protected]> writes:
Doug> On 3/2/2012 9:39 AM, Matt Disney wrote: >> Funny little issue. >> >> I've always worked places with weekly oncall (or help desk) rotations >> and they always started on Monday, but in almost every case the new >> Monday oncall person was responsible for addressing non-critical >> events that came in over the weekend. That non-alignment of >> accountability IRL vs what is documented (i.e. the oncall rotation >> list) triggers my OCD. For that reason, I've often thought a rotation >> change on other weekdays would make more sense but have been unable to >> convince my peers of that in order to try it. >> >> Can anyone comment on weekly oncall/helpdesk rotations that start on >> days other than Monday and how you liked it? Doug> We have a pass-around oncall blackberry that is tied into the Doug> corp mail system. When you have it, you're oncall. We swap it at Doug> our weekly meeting, which currently happens on Wednesdays. It Doug> works fine for us! This only works when all your admins are at the same site. How do you handle multiple sites that are a large distance apart? I admit that when I'm NOT oncall, I can get asked to go into my local server room if the oncall guy can't get there. Part of the job and doesn't happen often. Just curious... John _______________________________________________ Discuss mailing list [email protected] https://lists.lopsa.org/cgi-bin/mailman/listinfo/discuss This list provided by the League of Professional System Administrators http://lopsa.org/
