Thanks everyone - does anyone know of an automated alternative to Eventbrite? This seems like a somewhat critical feature…
Pat > On Jan 24, 2018, at 3:58 PM, Madeleine Bonsma <[email protected]> > wrote: > > Hi Pat, > > As far as I know, even if the number of tickets you've sold falls below the > original cap, as long as there are people on the waitlist then a new person > coming to the page can't buy a ticket directly, they'll have to join the > waitlist. I don't think it can happen that new tickets can get bought by > people circumventing the waitlist. > > That's part one, but for part two, as Amy said, I don't think there's a way > to avoid having to manually release tickets from the waitlist. > > Madeleine > > On Wed, Jan 24, 2018 at 3:02 PM, Amy E. Hodge <[email protected] > <mailto:[email protected]>> wrote: > Hi Pat, > > > It is my understanding that this is just how it works – people on the > waitlist are not automatically notified when someone cancels and a spot opens > up. I’m pretty sure that in the past I have had to manually email people to > have them claim the ticket. It’s not ideal, and I have not figured out a way > to change that. > > > > If there is a way, I’d also love to know about it! > > > > ~ Amy > > > > Amy E. Hodge, PhD > Science Data Librarian > > [email protected] <mailto:[email protected]> > 650.556.5194 <tel:(650)%20556-5194> > <image001.png> orcid.org/0000-0002-5902-3077 > <https://orcid.org/0000-0002-5902-3077> > > > Data Management Services > Branner Earth Sciences Library, 212 Mitchell > 397 Panama Mall; MC 2211 > Stanford University > Stanford, CA 94305 > > > > From: Discuss <[email protected] > <mailto:[email protected]>> on behalf of Pat > Schloss <[email protected] <mailto:[email protected]>> > Date: Wednesday, January 24, 2018 at 11:34 AM > To: "[email protected] > <mailto:[email protected]>" > <[email protected] > <mailto:[email protected]>> > Subject: [Discuss] Eventbrite waitlist > > > > We were wondering whether anyone else is noticing a weird (to us) behavior > using Eventbrite with waitlists. Say we have a workshop set up and we create > 30 tickets. Those sell out and we then get a waitlist. Feeling ambitious, we > create an additional 15 tickets. Alternatively, one of the people that got a > ticket returns their ticket. In both cases, we noticed that people on the > waitlist are not automatically contacted to take the available ticket - they > have to be invited manually. In the mean time, someone else could come in and > take an open seat even though there might be 30 people on the wait list. Is > there a setting we’re missing or does anyone have a work around? > > > > Thanks, > > Pat > > _______________________________________________ > > Discuss mailing list > > [email protected] > <mailto:[email protected]> > http://lists.software-carpentry.org/listinfo/discuss > <http://lists.software-carpentry.org/listinfo/discuss> > _______________________________________________ > Discuss mailing list > [email protected] > <mailto:[email protected]> > http://lists.software-carpentry.org/listinfo/discuss > <http://lists.software-carpentry.org/listinfo/discuss> >
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