Joining a bit late, but we've seen this also (if someone cancels, another person *not* on the waitlist can swoop in + take the newly available spot) and so we do a little magic behind the scenes to avoid this:
- choose our upper limit (usually 40 tickets) - drop the number of available tickets once we hit that limit, to something like 35 tickets - if/when people de-register, I get an email and then go release a waitlist ticket (which can still be claimed even if the workshop is "full") As long as our cancellations never go below our modified cap, we can prioritize waitlistees. Obviously, that's not super elegant, but it mostly works. Christina On Wed, Jan 24, 2018 at 2:58 PM, Madeleine Bonsma < [email protected]> wrote: > Hi Pat, > > As far as I know, even if the number of tickets you've sold falls below > the original cap, as long as there are people on the waitlist then a new > person coming to the page can't buy a ticket directly, they'll have to join > the waitlist. I don't think it can happen that new tickets can get bought > by people circumventing the waitlist. > > That's part one, but for part two, as Amy said, I don't think there's a > way to avoid having to manually release tickets from the waitlist. > > Madeleine > > On Wed, Jan 24, 2018 at 3:02 PM, Amy E. Hodge <[email protected]> > wrote: > >> Hi Pat, >> >> >> It is my understanding that this is just how it works – people on the >> waitlist are not automatically notified when someone cancels and a spot >> opens up. I’m pretty sure that in the past I have had to manually email >> people to have them claim the ticket. It’s not ideal, and I have not >> figured out a way to change that. >> >> >> >> If there is a way, I’d also love to know about it! >> >> >> >> ~ Amy >> >> >> >> Amy E. Hodge, PhD >> *Science Data Librarian* >> >> [email protected] >> >> 650.556.5194 <(650)%20556-5194> >> >> orcid.org/0000-0002-5902-3077 >> >> >> >> Data Management Services >> Branner Earth Sciences Library, 212 Mitchell >> 397 Panama Mall; MC 2211 >> Stanford University >> Stanford, CA 94305 >> >> >> >> *From: *Discuss <[email protected]> on behalf >> of Pat Schloss <[email protected]> >> *Date: *Wednesday, January 24, 2018 at 11:34 AM >> *To: *"[email protected]" < >> [email protected]> >> *Subject: *[Discuss] Eventbrite waitlist >> >> >> >> We were wondering whether anyone else is noticing a weird (to us) >> behavior using Eventbrite with waitlists. Say we have a workshop set up and >> we create 30 tickets. Those sell out and we then get a waitlist. Feeling >> ambitious, we create an additional 15 tickets. Alternatively, one of the >> people that got a ticket returns their ticket. In both cases, we noticed >> that people on the waitlist are not automatically contacted to take the >> available ticket - they have to be invited manually. In the mean time, >> someone else could come in and take an open seat even though there might be >> 30 people on the wait list. Is there a setting we’re missing or does anyone >> have a work around? >> >> >> >> Thanks, >> >> Pat >> >> _______________________________________________ >> >> Discuss mailing list >> >> [email protected] >> >> http://lists.software-carpentry.org/listinfo/discuss >> >> _______________________________________________ >> Discuss mailing list >> [email protected] >> http://lists.software-carpentry.org/listinfo/discuss >> > > > _______________________________________________ > Discuss mailing list > [email protected] > http://lists.software-carpentry.org/listinfo/discuss > -- Christina Koch - Research Computing Facilitator, University of Wisconsin - Madison <http://www.wisc.edu/>, Center for High Throughput Computing <http://chtc.cs.wisc.edu/> Wisconsin Institute for Discovery <http://wid.wisc.edu/>; Advanced Computing Initiative <http://aci.wisc.edu/>; ACI-REF <https://aciref.org/> email: [email protected] // phone: (608) 316 - 4041 // calendar: tinyurl.com/ChristinaCHTC
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