Hi All

CalTech’s Carpentry Team uses the LibCal app in the Springshare Suite to set up 
Carpentry workshop events, handle registrations, manage a waitlist, auto-email 
communications to confirm registration, notify waitlistees they are in, send 
event reminders, and even survey attendees (should we not use the Carpentry 
survey, eg for non-DC/SWC workshops). We have not set it up with a payment 
module because our programs tend to be for specific groups who pay a lump sum 
fee (eg, Grad student council, Postdoc association, an Academic dept).

Most academic libraries license the SpringShare suite so this use likely is 
already covered — another joy of partnering with the Library! 🤓

Gail

Sent from a tablet while on the go.

On Jan 24, 2018, at 3:35 PM, Pat Schloss 
<[email protected]<mailto:[email protected]>> wrote:

Thanks everyone - does anyone know of an automated alternative to Eventbrite? 
This seems like a somewhat critical feature…

Pat

On Jan 24, 2018, at 3:58 PM, Madeleine Bonsma 
<[email protected]<mailto:[email protected]>> wrote:

Hi Pat,

As far as I know, even if the number of tickets you've sold falls below the 
original cap, as long as there are people on the waitlist then a new person 
coming to the page can't buy a ticket directly, they'll have to join the 
waitlist. I don't think it can happen that new tickets can get bought by people 
circumventing the waitlist.

That's part one, but for part two, as Amy said, I don't think there's a way to 
avoid having to manually release tickets from the waitlist.

Madeleine

On Wed, Jan 24, 2018 at 3:02 PM, Amy E. Hodge 
<[email protected]<mailto:[email protected]>> wrote:
Hi Pat,

It is my understanding that this is just how it works – people on the waitlist 
are not automatically notified when someone cancels and a spot opens up. I’m 
pretty sure that in the past I have had to manually email people to have them 
claim the ticket. It’s not ideal, and I have not figured out a way to change 
that.

If there is a way, I’d also love to know about it!

~ Amy

Amy E. Hodge, PhD
Science Data Librarian
[email protected]<mailto:[email protected]>
650.556.5194<tel:(650)%20556-5194>
<image001.png> 
orcid.org/0000-0002-5902-3077<https://orcid.org/0000-0002-5902-3077>

Data Management Services
Branner Earth Sciences Library, 212 Mitchell
397 Panama Mall; MC 2211
Stanford University
Stanford, CA 94305

From: Discuss 
<[email protected]<mailto:[email protected]>>
 on behalf of Pat Schloss <[email protected]<mailto:[email protected]>>
Date: Wednesday, January 24, 2018 at 11:34 AM
To: 
"[email protected]<mailto:[email protected]>"
 
<[email protected]<mailto:[email protected]>>
Subject: [Discuss] Eventbrite waitlist

We were wondering whether anyone else is noticing a weird (to us) behavior 
using Eventbrite with waitlists. Say we have a workshop set up and we create 30 
tickets. Those sell out and we then get a waitlist. Feeling ambitious, we 
create an additional 15 tickets. Alternatively, one of the people that got a 
ticket returns their ticket. In both cases, we noticed that people on the 
waitlist are not automatically contacted to take the available ticket - they 
have to be invited manually. In the mean time, someone else could come in and 
take an open seat even though there might be 30 people on the wait list. Is 
there a setting we’re missing or does anyone have a work around?

Thanks,
Pat
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