jonathon wrote:
> If the only solution you will accept is a monolithic
> solution...

There's the psychology of it.  Many C*Os think of technology as a
monolith and, if not, are attracted to the thought anyway.  It's also
placating to hear the sales people: no matter how badly the MS systems
fail to do their job or how much added work/hassle/stress they cause,
the sales units (aka consultants) will defend the purchaser.

I'm not sure how to describe it.  If you've seen how some different
cultures have a 'foreigner' to assist the big boss, that might be a
parallel.  In the case of an anti-closed source / anti-open source
movement like MS, the big boss gets to hire an ally for internal
political fights and general empire building.  As long as he pays, MS
will back him up.

As an added bonus for the empire builders, many of his opponents will
need computers for their work, but having MS will put an extra burden on
them, leaving less energy or resources to fight with.

> Where FLOSS marketing fails, is to show that the second
> solution is more effective and reliable for the organization
> than the first solution is.

Actually, it seems to do very well there.  The big problem is showing
that efficiency and reliability should trump internal politics.  Quite
often the MS "solutions" replaced something that was cheaper, more
reliable, cross platform, and easy to maintain.

If an organization uses MS, one can be sure that infighting dominate the
work culture, even if diplomatically done.  If an organization uses
anything else, but especially FLOSS, then one can be sure that the
priority is about getting the job done.

Perhaps that can be summed up as a one-line sound bite.

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