I think it would also be a great improvement if we all adopted a standard response for these kind of mails - because no matter what we do, some will still end up here.
Almost entirely based on Daniele's previous responses, how about we use: > The best place to get answers to your questions is the django-users email > list, <[email protected]> - the web interface is > <https://groups.google.com/forum/#!forum/django-users>. > > The list you've posted to is django-developers, an email list is for the > discussion of the development of Django itself. > > You might also find helpful the #django IRC channel on irc.freenode.net. > > I hope that helps, This focuses first on helping them get to the right place, with easily readable language, and then explains their error in a friendly way. In the past, we've occasionally sent somewhat more harsh replies, focusing more on how they did something wrong. Although I'm sure such replies were absolutely sent with the best intentions, it's not a pleasant first experience. Not sure what the best place is to keep this template easily accessible for anyone though. The wiki might be the most suitable. Erik -- You received this message because you are subscribed to the Google Groups "Django developers" group. To unsubscribe from this group and stop receiving emails from it, send an email to [email protected]. To post to this group, send email to [email protected]. Visit this group at http://groups.google.com/group/django-developers. To view this discussion on the web visit https://groups.google.com/d/msgid/django-developers/07EC2CEB-A0AC-4624-874C-6D8FBD9D594C%40solidlinks.nl. For more options, visit https://groups.google.com/d/optout.
