On Tue, Sep 9, 2014 at 11:40 PM, Thomas Leo <[email protected]> wrote:

> +1 for @Wim Feijen's rewording but...
>
> I think the wording of the Group description isn't the issue, my guess is
> that people who make the mistake of asking django-user's questions in the
> django-developers mailing list didn't read the description to begin with.
>
> > They are almost all from people whose first language is clearly not
> English,
>
> I haven't been following this mailing list for a particularly long time,
> but I
> can recall a number of cases where users were simply noobies looking for
> help,
> and didn't reading the description of this mailing list before asking their
> question.  Whether they are native English speakers or not, clearer wording
> would mitigate the issue for everyone.
>

Let me dispel this illusion for you.

If you go to Django's new ticket page:

https://code.djangoproject.com/newticket

You are greeted with the following text:

    Please read this first:
    Please don't report security issues here! Contact
[email protected] instead.

This text is in bold, and is a hyperlink to a page describing Django's
security processes in detail.

And yet, every couple of months, we get someone opening a ticket that
starts "I think I've found a security/DDOS issue in Django". The report
will be written in reasonably good english, so it isn't a language barrier
issue.

This is what I meant when I said you can't solve a social problem with
technology. Yes, we might be able to improve the number of errors by
improving the text, but at some level, it doesn't matter how large you make
the "PLEASE DON'T PUSH THIS BUTTON" sign, someone is going to push the
button. It is folly to believe that the problem is that we just haven't
found the right descriptive text.

Yours,
Russ Magee %-)

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