At 10:47 AM -0700 8/13/99, [EMAIL PROTECTED] wrote:
>This makes me crazy! So Apple under Michael Spindler is pushing so hard to get
>product out the door because Apple was literally one quarter away from
>bankruptcy that they included what they had to know were faulty CPU cards
>either believing the company would go down and not have to worry about it or
>that they would last long enough for most warranties to expire and therefore
>Apple would be off the hook (it is appropriate to note here that Apple
>Computer
>has one of the shortest warranties in the business at 1 year).
Pardon me for saying so, but what in the hell are you talking about? A
couple of reports of failed machines and all of a sudden you're saying
Apple deliberately shipped faulty CPU cards? I really can't see where
you're getting the justification to rant from. I don't think we're seeing
an epidemic here.
Even farther down the road of insanity, how do you expect them to know
about a CPU failure problem that only shows up after 1 year of service,
when the testing cycle lasts 6 months max? They couldn't possibly have
schemed to screw users on their warranties this way, because they couldn't
have known of the problem in advance.
BTW, it's a general rule of thumb that if a component like a CPU lasts for
2 weeks or so at the beginning of its life, it will usually last for years
and years. It's what is known as the "bathtub curve": when graphing
failure rate versus service time, the failure rate starts out high, quickly
drops off to almost nothing, and a long time down the road (many years, not
just 1) begins to rise again. Whether under Spindler or not, this is
undoubtedly the main model Apple uses to determine how long they expect
electronics to last for warranty purposes, since they obviously can't do
real testing for 1 and 2 and 3 years out.
(Mechanical things like hard drives have entirely different failure rate
patterns, of course.)
Tim Seufert
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