Oh yes, I am doing all that.  Calculating costs is the easy part because so
many departments in IS here already do it.  I know what to charge per sq ft
of office space that we occupy and how many years to depreciate the servers,
etc.  It was assigning the value that has me stumped.  Measuring sales $ is
one thing but I also send a huge number of non-edi transactions over our
servers between plants.  Shouldn't I get credit for providing that service
and what sort of value do we apply to it?

On 6/15/07, Bob Scheuermann <[EMAIL PROTECTED]> wrote:
>
>
> Not to interject a bean-counting analysis to this, but aren't the
> hardware/server costs and possibly software costs, office equipment etc.
> amortized/depreciated? If so, wouldn't this would affect your overall
> result?
>
> It's a very good question, I'm just wondering about this component of
> the metric.
>
> Bob
>
> -----Original Message-----
> From: [email protected] <EDI-L%40yahoogroups.com> [mailto:
> [email protected] <EDI-L%40yahoogroups.com>] On Behalf Of
> Dale Marthaller
> Sent: Friday, June 15, 2007 1:45 PM
> To: Samantha Scott; [email protected] <EDI-L%40yahoogroups.com>
> Subject: RE: [EDI-L] EDI Cost Analysis
>
> I would suggest that the metric would vary greatly depending on the
> industry but since we are a sales based company our metric would be EDI
> cost as a percentage of all sales and EDI cost as a percentage of sales
> handled via EDI.
>
>
> Dale Marthaller (604) 461-6779
>
> ________________________________
>
> From: [email protected] <EDI-L%40yahoogroups.com> [mailto:
> [email protected] <EDI-L%40yahoogroups.com>] On Behalf Of
> Samantha Scott
> Sent: Friday, June 15, 2007 9:30 AM
> To: [email protected] <EDI-L%40yahoogroups.com>
> Subject: [EDI-L] EDI Cost Analysis
>
> OK, so here's a Friday question...does anyone analyze the cost of EDI?
>
> At my company we use these measurements to compare our performance year
> to year - are we getting more or less value out of the resources in each
> period, etc. We also use them to compare to similar numbers across
> industries to see if we are performing well in comparison to others. For
> instance our corporate help desk totals all the staff, office space,
> computers & equipment etc and comes up with a cost per call to the help
> desk. I think it sits around $12 right now which is on the low side of
> average.
>
> So I can count up all the costs of servers and software maintenance, VAN
> fees, etc., but what is my divisor? Cost per what?? I can count the EDI
> transactions but that doesn't cover the non-EDI data that goes through
> our servers untranslated. I archive everything systematically in folders
> by month so I could compare the MB of data in each month which does get
> the non-EDI stuff. What I am curious about is if anyone else here has
> done this exercise, what you used for your metric divisor and why?
>
> Thanks so much for any thoughts you have on the topic
>
> Samantha
>
> [Non-text portions of this message have been removed]
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