>
>Really Ken, at 2 am there are just helpdesk guys; they are skilled at
>informing you that there's no ANY key, but you should press any key, say,
>'A'.
>
>I have a clustered solution running on top of Orion, 3 app-servers in
>practically desktop machines, and it gets 4 million hits a day.
>
>And even the most expensive solutions do not provide the same capabilities
>than Orion(for instance, http session replication thru a cluster).
>
>My 2c,
>
>Juan Pablo
>
Well now that you and Avi have implied that every single support engineer
onthe planet is a dunderheaded lummox, what more is there to say?
Seriously, though, while I haven't been woken up by tech support at 2 AM, when I
was a developer at IBM in DB2/MVS, it was common to be asked to solve difficult
tech support problems, and I'd suppose that some cusotmers of various vendors
have arrangements unde which a develope would be woken up at 2 AM if that's what
it took to fix the problem. I grant that thismay not happen for a dot.com, but
if Ihad to solve a server crash by reading Orion or JBoss source code, that
would be no better than callinga tech support person. I've written enough
system software code to know that it's rearely as easy as just finding the
failing line (though it might be for MS Windows). If you're happy with what
you'e got, that's fine.
Ken Litwak
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