I've been following this list for a decade now. One of the most popular uses of this list has been to bring general troubleshooting and repair questions here or just to explore why something happens.
Faced with the unexpected, many of us turn to customer support as a last resort -- just as some open the manual as a last resort, Hi! And, in fact, there are a number of non-Elecraft employees here who know various aspects of the Elecraft rigs as well as the engineers who designed them. One example is Don W3FPR, but there have been others who have contributed a great deal to the Elecraft products over the years, suggesting and actually developing many design improvements to the K2 and K1 and other pre-K3 products. Many of their "mods" were documented here and tested by various list members who were unafraid to dig into their rigs. Some of those were later incorporated into the equipment design by Elecraft or made an "official" Elecraft mod. There are still a lot of solder jockeys here who remain a key part of that legacy although their numbers have been diluted by the many K3 owners whose interest is in operating, not tinkering inside the rig. Even so, many K3 owners have questions about how to interface their rigs with various external devices or how to find and utilize all the features built into the firmware. Many list members here step in to help them with information that the Elecraft support people are not likely to have or simply take the load off of Elecraft customer support. 73, Ron AC7AC -----Original Message----- I simply cannot understand why folks post to a general list rather than going to Elecraft in the first place? Seems like a good way to waste a lot of time and energy unnecessarily IMHO. 73, Bill ______________________________________________________________ Elecraft mailing list Home: http://mailman.qth.net/mailman/listinfo/elecraft Help: http://mailman.qth.net/mmfaq.htm Post: mailto:[email protected] This list hosted by: http://www.qsl.net Please help support this email list: http://www.qsl.net/donate.html
