If you believe all of that to be true, clearly you haven't been
following the posts here on the reflector.
Besides, I don't find "if you can't accept being in the dark ask for
your money back" to be sound business practice. It certainly wouldn't
have been tolerated in the large business I ran for several years.
Dave AB7E
On 3/30/2021 1:18 PM, Hal Massey wrote:
David,
Is the customer set you are referring to and claiming to be
sympathetic too even in existence? Elecraft will refund money to
anyone that asks. Wouldn’t those that can’t have their money tied up
have pulled out by now? Wouldn’t those that are upset with the
communications be gone by now??
Regards
-Hal
On Mar 30, 2021, at 10:51 AM, David Gilbert <[email protected]
<mailto:[email protected]>> wrote:
As the kids say, "cool story, bro."
None of it changes the fact that lots of people have put out a lot of
money with almost zero visibility into when they will get their
product, and the K4 situation doesn't have the significantly
leveraged upside that your story did. There isn't the same
risk/reward ratio here that your example had. Apples and potatoes.
There are lots of reasons why Elecraft could be granted some slack
for major and repeated delays in shipping the K4, but the part I
don't understand is the almost total absence of regular communication
on the delivery status. It makes no sense at all. If Wayne can find
the time to tell us about his latest pedestrian mobile contact he
should be able to tell his investors where the company stands on
actually producing the product that they paid for.
I'm just an interested observer here since I haven't ordered a K4,
but that doesn't change the fact that I sympathize with those who did.
Dave AB7E
On 3/30/2021 8:55 AM, Lyn Norstad wrote:
I can’t imagine how it would feel to know that I had laid out $4k
two years ago, and still be waiting for fulfillment. NO, actually I
can.
Several years ago, an up-and-coming system integration business I
had been associated with for several years (as a VAR) was going thru
many of the same types of growing pains in bringing a wonderful new
product to market. The CEO vowed he would run the business as if
they were broke, which they very nearly were. But the employees
were faithful believers in the company and the product, and worked
very hard to make it a success.
Early one Monday morning, I had a call from that CEO advising me
that they had sold the company to another industry player (a
non-competitor) and that they wanted me to join them for lunch to
discuss the deal. My fear and trepidation slowly disappeared that
day as I met the new management “team” (with all the old R&D team
still hard at work), got viable answers to all the hard questions
and quickly recognized how an immediate cash infusion ($10 Million)
had an amazing ability to totally turn things around, grease the
wheels, and create an industry shakeup that precipitated a wave of
further consolidation and rapid development.
It was a win-win situation born out of the impending potential
disaster we had all feared.
Hang in there. Times might seem tough, but there are some very
smart people at work here.
73
Lyn, W0LEN
From: [email protected] <mailto:[email protected]>
[mailto:[email protected] <mailto:[email protected]>] On
Behalf Of Ted Roycraft
Sent: Monday, March 29, 2021 4:44 PM
To: [email protected] <mailto:[email protected]>
Subject: Re: [Elecraft-K4] Where are the K4 reviews?
The natives are getting restless and it would be good to hear
something official from Elecraft. It's been too long since we've
heard much of anything. I would like to know if I can expect my
Group 1 order, submitted on August 8, 2019, has any chance of
getting to me before summer, 2021 begins or is it likely that I will
have to wait another year. I could have asked much the same
question a year ago never expecting that a year from then, there
would still be no K4 sitting on my table by now. By the way, when I
submitted my order the expected shipping date was estimated to be
November or December, 2019. That's pre-pandemic.
73, Ted, W2ZK
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