I wonder what the adherence rate really is to marking ITE equipment in French
for the Quebec market.

I have never worked for a company that had a special Quebec-only product
marking or even a localization effort for any other language. Granted that my
experience is mostly with the more expensive network and high-end server
market but I suspect that it is pretty universal.

A quick search of the best selling office electronics listed in Amazon.ca (En
Francais) shows that none of the items have their markings in French that I
can see unless words like "Copy" have now been accepted by the Academie
Francaise. Even the product descriptions are in English.

http://www.amazon.ca/Office-Electronics/b/ref=sv_sw_6?ie=UTF8&node=677254011

Take it for what it's worth but I would not advise my company to take this law
seriously for ITE equipment.

...Marko

PS As an aside, I was in high school when Bill 101 came out so my memory may
be skewed but I remember that several "dens of iniquity", bookies, etc. were
discovered when the stores in Montreal that had Chinese-language only signs
were forced to get translated into French. Don't know if that is an urban
legend but it makes for an interesting story.


From: Ted Eckert [mailto:[email protected]] 
Sent: Thursday, May 06, 2010 9:37 AM
To: [email protected]
Subject: Re: [PSES] Canada markings

I will concede the point. 
http://www.olf.gouv.qc.ca/english/charter/title1chapter7.html



From: Tyra, John [mailto:[email protected]] 
Sent: Thursday, May 06, 2010 9:34 AM
To: Tyra, John; Ted Eckert; [email protected]
Subject: RE: Canada markings

Link to the Wikipedia entry

http://en.wikipedia.org/wiki/Charter_of_the_French_Language



From: [email protected] [mailto:[email protected]] On Behalf Of Tyra, John
Sent: Thursday, May 06, 2010 12:28 PM
To: 'Ted Eckert'; [email protected]
Subject: RE: Canada markings

This is not an NRTL requirement but is a Legal requirement in Quebec

I have been advised that the Quebec "Charter of the French Language" requires
all product markings including non safety related ones, to be in French

http://www.olf.gouv.qc.ca/english/charter/index.html

I know Wikipedia is not always accurate but it gives a good summary, see the
"Commerce and Business " section....


From: [email protected] [mailto:[email protected]] On Behalf Of Ted Eckert
Sent: Thursday, May 06, 2010 12:09 PM
To: [email protected]
Subject: RE: Canada markings

In my opinion, marking not required by the standard need not be translated. 
If the marking isn't required, it doesn't need to be there at all.  Is the
NRTL stating that if you left it off you would have been fine, but since you
put it there it must also be in French?  That seems ludicrous to me.

Let me give an example.  My laptop has a switch to turn on and off the WiFi
and Bluetooth radios.  The switch is marked "ON" and "OFF".  It is in English
with no other languages given.  Is your NRTL saying that this would be a
noncompliance issue because it isn't in French?  PAG 60950-1 section 1.7.8-2
actually specifically addresses this issue and states that for a switch does
not affect safety, "ON"/"OFF" or similar instructions is acceptable.  It only
requires internationally accepted symbols for switches affecting safety.

I can't find a UL PAG beyond what I have above, or an IECEE CTL Decision Sheet
covering this issue.  As such, I can only offer my opinion.

Regards,
Ted Eckert
Compliance Engineer
Microsoft Corporation
[email protected]

The opinions expressed are my own and do not necessarily reflect those of my
employer.

 


From: Brian O'Connell [mailto:[email protected]] 
Sent: Thursday, May 06, 2010 8:38 AM
To: [email protected]
Subject: Canada markings

In UL/CSA60950-1, 1.7.2.1, we find: "NOTE 5 In Canada, the instructions and
markings should be in French and English." And in annex NAA there is:
"French translations of required markings are considered informative. It is
the responsibility of the manufacturer to provide bilingual markings, where
applicable, in accordance with local jurisdictional requirements."

So I told the boss that there is no mandatory requirement for ALL label stuff
to be in French - just the safety-critical notices, and that we will do a
completer version of the manual in French. The subsequent assessment by the
CSS/NRTL indicated that the label must be COMPLETELY in French.

With 1000s of labels already stocked, I am not about to acquiesce.

Supporting documentation/experience ?

thanks,
Brian 

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