On 2/27/01 8:14 PM, Stuart Scadron-Wattles deftly typed out:
>>> This problem occurs if *Entourage* has a category that is longer than 15
>>> characters. The Palm's category names are limited to a maximum of 15
>>> characters... if you try to synch category names that are longer you will
>>> get truncated category names on the Palm as well as duplication occurring in
>>> Entourage.
>>
>> Okay - this problem I do not have. Unfortunately, the other duplicated
>> category and the failure to synchronize contacts problems have forced me to
>> abandon trying to synchronize my Palm with Entourage.
>>
> To my knowledge, Microsoft has acknowledged that Entourage has a problem
> synching categories with the Palm, regardless of the number of characters of
> the category title, and that they will be addressing the problem in the
> future. I have yet to see anything more than that.
> Native Entourage categories do synch to the Palm. User-created ones do not,
> at least not for me. Palm-created categories duplicate on each synch. This
> looks like a serious bug to me, one which hampers intended program use, but
> I have yet to see a fix from Microsoft.
The only problems MS has acknowledged are the 15 character limit on category
names and the fact that creating a category in Entourage will not create a
corresponding category on the Palm when synched. I too was bitten by the 15
character bug, but after a little cleanup, everything's been working happily
with my Palm Vx. These are the steps I took after being informed of the
bug... YMMV:
1) Deleted all categories in Entourage and hard-reset the Palm (wiping out
all information)
2) Created the categories I wanted to use on the Palm first and then synched
(Which created the categories in Entourage).
3) Reassigned categories to items in Entourage (Contacts, Events, Tasks &
Notes) and synched again.
Ever since doing this, everything's been fine with the synching of E'rage
and the Palm. Like I said, YMMV, but I'm pretty confident that this should
clear up any problems.
-Remo Del Bello
--
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Clones are people two.
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