On 2/28/01 12:19 PM, Eric Hildum deftly typed out:
>> 1) Deleted all categories in Entourage and hard-reset the Palm (wiping out
>> all information)
>> 2) Created the categories I wanted to use on the Palm first and then synched
>> (Which created the categories in Entourage).
>> 3) Reassigned categories to items in Entourage (Contacts, Events, Tasks &
>> Notes) and synched again.
>>
>> Ever since doing this, everything's been fine with the synching of E'rage
>> and the Palm. Like I said, YMMV, but I'm pretty confident that this should
>> clear up any problems.
>
> Unfortunately, this procedure assumes that Entourage contains all the
> information needed. However as I, like most people, have all the critical
> data in the Palm, wiping the Palm is not acceptable.
Synch the Palm with Palm Desktop so that you have a backup. Delete all items
in Entourage except mail (categories, notes, tasks, events). Perform an
advanced rebuild of the E'rage database (just to make sure that lingering
database corruption isn't what's giving you all the headaches). NOW synch
the Palm with Entourage. If this doesn't get rid of the duplicates then you
can always do a hard reset and go back to synching with Palm Desktop.
--
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