On 2/28/01 1:59 PM, "Peter Boisseau" <[EMAIL PROTECTED]> wrote:
> And you're right, the core features
> shouldn't need propping up with third party workarounds, and when Paul says
> "There was a LOT of information available as to exactly what did and what
> didn't work between Entourage and Palm when it was released," and that if
> you missed this you have "only yourself to blame", he is just plain wrong
> (sorry Paul).
>
> If Paul were to step out of his 'Applescript forest' and look at an ordinary
> person buying software in the street, he might see someone who has no prior
> knowledge of dedicated email lists like this one. Who, perish the thought,
> might not even have email! (Please, no fainting, I realise this is a tricky
> concept). This could be a person who has purchased their first iMac; likes
> Palm Desktop and, believing the salesman/advertising handout (whatever),
> expects Entourage to be a product that builds upon - and is better than Palm
> Desktop. Now in my opinion Entourage has the potential to be just that, but
> it isn't there yet. It appears that basic problems with Entourage and Palm
> are giving people fairly major headaches. The kind of problems that mean
> they need to arm themselves with specialised help groups (this list) and
> make use of Paul's maverick and unflagging scripting talents.
I just meant that someone who isn't a newborn and has ever bought _anything_
in their lives, forget software, will usually realize that it's a good idea
to try to check things out first before buying. Anyone clued up enough to be
already using a Palm is probably not a brand new, first month, computer
user. Anyone who has shopped around for Mac software before (scanners,
removable disk drives, what have you) has probably come upon the usual mac
consumer places: MacFixit, MacNN, MacWorld. All these places had reports and
forums for rating and discussing Office 2001 within a week of its release.
If you had gone to MacFixit any time from early November, you could have
read about installation problems, crashing, and - yes - Palm synchronization
troubles. By late November, the false scare stories had mostly been laid to
rest, and the real problems were being discussed in a focused way. Check out
MacFixit's "Office 2001 Report" even now - and you'll see. If easy Palm
synchronization is more important to you than updating Word and Excel and
the vaunted email features of Entourage, you could have found out at
MacFixit that people had problems and could have decided to hold off on
buying it. Or so it seems to me. You could also adopt the view that any v1.0
of any complex app is not going to be smooth sailing, and just wait for a
later version to come out.
--
Paul Berkowitz
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