> We need to distinguish our friendship for the 'rage team from hagiography,
> which helps no-one.

Oh, come on...I mean the Vatican is talking about appointing a patron saint
for Internet users.  Why shouldn't we beatify the developers.

Besides, clearly it is only their knowledge that earthly perfection is an
affront to Allah that keeps them from shipping bug free software.

(How was that for mixing references?)

> The cost of recalling any car for anything ENORMOUSLY exceeds the cost of
> bug patching almost any software for almost anything. Certainly getting Palm
> synching working is not even in the same order of magnitude as recall a car
> for an A/C replacement.

No fair contrasting difficulty with cost, they measure completely different
things.  Reminds me of a bad science fiction movie with a line akin to "But
captain, they'll be here in 4.5 parsecs!"


Mr. Brady's point is that the complexity of diagnosing and rectifying a
given software bug may be substantially higher than simply replacing a
single atomic component in an automobile.

And, while there are atomic bug fixes, the most annoying ones are usually
"system" problems, not simple software problems.  Some cases in point
include:

1) reports of IE crashing if E'rage is running first:  the problem is an
interplay between two applications, Open Transport (a complex beast in
itself), several shared libraries, and the Macintosh shared library
architecture; simply diagnosing the problem is hugely challenging.

2) reports of syncing issues: an interplay of the Palm hardware, the Palm
software, the Palm internal architecture, the Palm conduit architecture, the
Entourage conduit software, and the Entourage software itself.


And, since we're doing silly, out-of-scope comparisons, how many people have
died due to an Entourage failure?  'cause that's what usually results in
automobile recalls (and safety improvements).  People dead, buried, and in
the ground.

mikel


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