At 12:35 am +1100 2/3/01, Timothy Bates wrote:
>On 3/2/01 12:17 AM, "Christian M. M. Brady" <[EMAIL PROTECTED]> wrote:
>> Yes, but as someone pointed out to me privately, the difference between
>> software and the car industry, for example, is that it is much easier for
>> the auto manufacturer to issue a recall and replace the A/C system than for
>> the software company to fix a single piece of the software, particularly
>> with something as complex as Erage.
>
>We need to distinguish our friendship for the 'rage team from hagiography,
>which helps no-one.
>
>The cost of recalling any car for anything ENORMOUSLY exceeds the cost of
>bug patching almost any software for almost anything. Certainly getting Palm
>synching working is not even in the same order of magnitude as recall a car
>for an A/C replacement.
>
>tim
But, the costs of doing a thing are totally irrelevant. All I am
suggesting is that software companies (any company, I'm not getting
at MS here - it could be Qualcomm, Apple, Fred Flintstone Shareware
Corp etc...) could be a lot more honest and open. If a product has
shortcomings in the application of any feature that information
should be readily available at the point of purchase. Especially, if
a feature forms a significant part of the promotion of that software,
the limitations should be displayed equally prominently.
A little more honesty by the promotional side of the companies (Good
Grief, I'm asking for honesty in advertising???) would go a long way
to placating the dissatisfaction of many computer users.
--
=Barry Wainwright=
Common Sense is the best distributed commodity in the world, for
every man is convinced that he is well supplied with it. -- René
Descartes, 1637
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