On 7/1/02 10:53 PM, "Paul Berkowitz" <[EMAIL PROTECTED]> wrote:
> On 7/1/02 10:39 PM, "Beth Rosengard" <[EMAIL PROTECTED]> wrote: > >> I was actually on the phone with Earthlink (and composing a reply to Allen) >> when your message came in. We were performing an experiment by trying to >> receive the identical message first in Entourage and then in OE (from which >> I'm writing at the moment). The message, with a 123KB attachment downloaded >> fully in OE -- no problem. But as usual, it only partially downloaded in >> Entourage. So it's definitely not an ISP problem. Besides, Earthlink says >> their message limit is 2 megs! >> >> Any other suggestions? > > I can only think that the preference has somehow got "stuck" at "Download > partially." Delete your account, quit Entourage, trash Preferences in your > Identity folder and Entourage (9) preferences in Microsoft folder in > System/Preferences folder, re-launch, remake your account without the > assistant, reset your prefs, and good luck! (Next step is Advanced Rebuild, > which probably will not fix it, then Remove Office and re-install.) I will do this tomorrow when I'm fresher :-) and report the results. (Removing/reinstalling Office will definitely *not* cure this problem. I had to do it about a month ago for an unrelated reason. The problem existed long before the reinstallation and was identical afterward.) Beth -- To unsubscribe: <mailto:[EMAIL PROTECTED]> archives: <http://www.mail-archive.com/entourage-talk%40lists.letterrip.com/> old-archive: <http://www.mail-archive.com/entourage-talk%40lists.boingo.com/>
