Title: Re: Office Update fails and screws up my Entourage
Sorry Paul, it is most likely Microsoft, not Apple in this case. Repair Disk Permissions will not touch anything unless the permissions were messed up on the initial installation – which means that it was not installed correctly be the first installer (which, if I remember correctly, does properly authenticate before installing).

I just checked the permissions with Repair Disk Permissions, and nothing involving Office was touched, so apparently the permissions are all (now) correct, and yet the installer fails to run. Since there is the note that one file needs to be reinstalled if a disk repair utility has been run, I am inclined to assume that this file was originally installed with incorrect permissions, Repair Disk Permissions fixed it to the proper permissions, but the update installer will not install unless the file has the original, incorrect permissions, hence the advice to replace the file from the CD.

Unfortunately, it is not at all clear that this workaround is sufficient to allow a successful update, based on the wide variety of problems reported. Therefore, I will not be able to update.


--
Eric Hildum

From: Paul Berkowitz <[EMAIL PROTECTED]>
Reply-To: "Entourage:mac Talk" <[EMAIL PROTECTED]>
Date: Fri, 18 Oct 2002 18:29:56 -0700
To: Entourage Mac Talk <[EMAIL PROTECTED]>
Subject: Re: Office Update fails and screws up my Entourage

On 10/17/02 7:23 PM, "John" <[EMAIL PROTECTED]> wrote:

Well, Microshaft got me.

No, that's not true. Apple, Inc. got you You have Unix (Mac OS X) permission problems. You need to go to Applications/Utilities/Disk Utility/First Aid and click the "Repair Disk Permissions" button. Then run the installer again.

Reply via email to