Re: Office Update fails and screws up my Entourage

[Eric Hildum]

Title: Re: Office Update fails and screws up my Entourage

I think we need a reality check here. Why is it acceptable for a two decimal point minor bug fix update to require a complete removal and installation from original CDs plus the installation of a service release to install correctly? This should never happen at all, and on my system it is particularly unacceptable as Office is the only third party application in use. The system is OS X 10.2.1, and Office v.X SR1, nothing else. The only application that has potentially touched the Office installation is the Disk Repair Utility. If that caused problems, then I’d take as the Office installation likely had the wrong permissions to start with. Even if DRU was the problem (which, frankly, I doubt), this would be a common enough issue that I would expect the installer to handle it.

I think I have been fortunate in that the 10.1.1 update fails before it corrupts the Office installation, unlike most other cases I have seen posted here.

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Eric Hildum

From: Paul Berkowitz <[EMAIL PROTECTED]>
Reply-To: "Entourage:mac Talk" <[EMAIL PROTECTED]>
Date: Fri, 18 Oct 2002 19:23:57 -0700
To: Entourage Mac Talk <[EMAIL PROTECTED]>
Subject: Re: Office Update fails and screws up my Entourage

On 10/18/02 7:12 PM, "Eric Hildum" <[EMAIL PROTECTED]> wrote:

Unfortunately, it is not at all clear that this workaround is sufficient to allow a successful update, based on the wide variety of problems reported. Therefore, I will not be able to update.

Eric, that's nonsense. Not one single person has reported any problem with removing Office, reinstalling it, SR-1 and 10.1.1 in sequence. You're making it up. But do what you like - no one's forcing you to upgrade.