Thanks, Peter. I was thinking that I might have to go to the ISP directly (but was really hoping I could spare myself the time and grief of their "customer service"). I did already check both "Sent" boxes (since I do have an IMAP account) and these messages in question are in neither of them.
On to the next step.... -Deborah On 2/17/03 9:48 AM, "Peter C.S. Adams" <[EMAIL PROTECTED]> wrote: > Thus spake Deborah Gar Reichman <[EMAIL PROTECTED]>, circa 2/15/2003 6:57 PM: >> I am using Entourage X with an IMAP account at my university, with outgoing >> email sent through an Earthlink SMTP account over an airport connection. I >> can receive and send mail just fine....however, email sent with file >> attachments does *not* show up as sent in my Sent folder. > > Deborah and Geoff: > > This could be a problem with the SMTP server at your ISPs. One function of > SMTP is the confirmation message at the end. If the client and the server > can't agree that an item has been sent, it is requeued and resent. So it > this is the case, your mail would stay in your outbox and be sent over and > over again. Is that happening? > > You may want to change your encoding method. If it is not Base64, try > changing it. For Entourage X: > > Entourage menu > Mail & News Preferences > Compose > Attachments > > Encode for: Windows (MIME/Base64) > > This is something your ISP can check on. If possible, send one of these > message while you're on the line with them. If not, note the exact date and > time you sent the mail and, if possible, your IP address. They should be > able to look up the transaction in their SMTP server logs and see what > happened. > > Also remember that if your account is IMAP, you probably have two "Sent" > folders, on on your local machine and one on the server. I don't know which > one Entourage uses in this case, but check both. > > peter > -- To unsubscribe: <mailto:[EMAIL PROTECTED]> archives: <http://www.mail-archive.com/entourage-talk%40lists.letterrip.com/> old-archive: <http://www.mail-archive.com/entourage-talk%40lists.boingo.com/>
