If you are using the IMAP Sent folder, I'd try re-selecting the folder in your account setup. Go to Tools -> Accounts, then open the IMAP account. Click "Advanced", then under "Store Sent Messages in this IMAP folder", click "Choose" and re-select your Sent folder.
I'd also try selecting the local Sent Items folder, and reporting back to us as to whether that makes a difference. On 2/17/03 11:57 PM, "Deborah Gar Reichman" <[EMAIL PROTECTED]> wrote: > Thanks, Peter. I was thinking that I might have to go to the ISP directly > (but was really hoping I could spare myself the time and grief of their > "customer service"). I did already check both "Sent" boxes (since I do have > an IMAP account) and these messages in question are in neither of them. > > On to the next step.... > > -Deborah > > > > > > On 2/17/03 9:48 AM, "Peter C.S. Adams" <[EMAIL PROTECTED]> wrote: > >> Thus spake Deborah Gar Reichman <[EMAIL PROTECTED]>, circa 2/15/2003 6:57 PM: >>> I am using Entourage X with an IMAP account at my university, with outgoing >>> email sent through an Earthlink SMTP account over an airport connection. I >>> can receive and send mail just fine....however, email sent with file >>> attachments does *not* show up as sent in my Sent folder. >> >> Deborah and Geoff: >> >> This could be a problem with the SMTP server at your ISPs. One function of >> SMTP is the confirmation message at the end. If the client and the server >> can't agree that an item has been sent, it is requeued and resent. So it >> this is the case, your mail would stay in your outbox and be sent over and >> over again. Is that happening? >> >> You may want to change your encoding method. If it is not Base64, try >> changing it. For Entourage X: >> >> Entourage menu > Mail & News Preferences > Compose > Attachments > >> Encode for: Windows (MIME/Base64) >> >> This is something your ISP can check on. If possible, send one of these >> message while you're on the line with them. If not, note the exact date and >> time you sent the mail and, if possible, your IP address. They should be >> able to look up the transaction in their SMTP server logs and see what >> happened. >> >> Also remember that if your account is IMAP, you probably have two "Sent" >> folders, on on your local machine and one on the server. I don't know which >> one Entourage uses in this case, but check both. >> >> peter >> > -- Mickey Stevens (Microsoft MVP for Office:mac) PowerPoint FAQ featuring PowerPoint:mac: <http://www.pptfaq.com/> The Entourage Help Page: <http://www.entourage.mvps.org/> -- To unsubscribe: <mailto:[EMAIL PROTECTED]> archives: <http://www.mail-archive.com/entourage-talk%40lists.letterrip.com/> old-archive: <http://www.mail-archive.com/entourage-talk%40lists.boingo.com/>
