Dear Diane,
Dear All,
thank you for your reply.
I've unchecked all the rules...
Result: mail still ends up in the sub inbox of my wife.
I restarted entourage
Result: mail still ends up in the sub inbox of my wife.
I restarted the computer
Result: Some mails start arriving in the main inbox, but majority of the
mail still ends up in the sub inbox of my wife.
Does this sheds a light ?
Do you think I should really delet the rules ?
On 03-09-2003 19:52, "Diane Ross" <[EMAIL PROTECTED]> wrote:
> On 9/3/03 10:28 AM, "SVEN AERTS" <[EMAIL PROTECTED]> wrote:
>
>> I made a rule to sieve spam... was satisfied with it... but a couple of
>> weeks ago all our incoming messages end-up in the sub-inbox of my wife.
>
> Did you move or create a new rule at that time?
Yes possible, I like creating and adapting my junk mail rule especially.
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Have a nice day...
>
> Why Rules don't work:
>
> � A prior rule is acting on the message and no additional rules are
> able to act on that message. You can drag rules to a higher position, but
> MLM and JMF will always run before rules if either one is enabled.
> � Actions which Move messages or run AppleScripts cannot be followed
> by other rules.
> � If mail category is getting reset, check rules above. The
> "default" action for every new rule is "Set category to None". If you don't
> switch that popup but just add other actions, it's going to turn "category"
> status off.
> � Check your Criteria. You might want to select "if any criteria are
> met"
>
> Sometimes rules can become corrupt. These are sometimes the hardest to find.
> When you do identify the corrupt rule(s), delete the rule and make a new
> one.
>
> More about getting started with rules:
>
> <http://www.entourage.mvps.org/rules/rules_basics.html>
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