We have three users who haven't been getting new emails delivered to Entourage since Sunday afternoon. If they empty the cache in Entourage new messages will appear, but only once.
These users can all get on Outlook Web Access as normal so it's not a case of their accounts being locked out. Also, since several users are affected, it seems unlikely that it would be corrupt Entourage databases or settings. Other users in the same offices are unaffected and I can reproduce the problem by setting up a new Entourage identity with the Exchange account for one of the affected users on my own Mac, so it does not appear to be network-related or isolated to a specific Mac, either. I found a posting from the newsgroup which seems to be related: http://tinyurl.com/w6mf5 but we've pretty much covered all the suggestions from Barry (and the Mac BU tech) there. Our Exchange server is hosted by a third-party and I'm currently waiting for confirmation from them as to whether they made any changes that could have caused these glitches. Meanwhile, I'd be grateful for any additional suggestions to try. Using OS X 10.4.8, Entourage 11.2.5 and Exchange 2003 Cheers, Lars -- To unsubscribe: <mailto:[EMAIL PROTECTED]> archives: <http://www.mail-archive.com/entourage-talk%40lists.letterrip.com/> old-archive: <http://www.mail-archive.com/entourage-talk%40lists.boingo.com/>
