Revisiting an older thread... On 11/13/06 7:34 PM, "Lars Schou" <[EMAIL PROTECTED]> wrote:
> On 11/13/06 4:01 PM, "Remo Del Bello" <[EMAIL PROTECTED]> wrote: > >> It sounds to me like the problem is with their Exchange account. Entourage >> is having trouble with something in it. It's the only thing that makes sense >> if you can reproduce the issue on another computer (which doesn't usually >> exhibit the problem) when you setup their account. > > Yep - that's what I've concluded, too. For two of the three users, the problem eventually went away by itself. In the last case, we found a piece of Chinese-language spam while looking at the account through OWA. After that was deleted, the Inbox started updating again. Since we did a lot of cache-emptying during this process, I am now wondering if having sizable subfolders in the Inbox could possibly stop/slow down the updating of new messages showing up in the Inbox while Entourage re-caches? If that is the case, is it safe to move the subfolders to another location on the Exchange account while the re-caching is in progress? If it is unsafe, is there a better way to make Entourage update the Inbox periodically? Quitting and restarting the app seems to work some of the time, but not consistently. Cheers, Lars -- To unsubscribe: <mailto:[EMAIL PROTECTED]> archives: <http://www.mail-archive.com/entourage-talk%40lists.letterrip.com/> old-archive: <http://www.mail-archive.com/entourage-talk%40lists.boingo.com/>
