I'll have to check on all the things you ask below. Right now I know some answers.
I can't get to other apps when it's frozen. The black arrow shows but I can't click on anything at all. I have to do a force restart. The black arrow does move, but just won't do anything. One time recently I noticed that if I moved that arrow outside the main part of a window, the beach ball would spin. But that's not always. I don't get any message at all telling me to restart. This evening I waited to see if it would clear up without restarting and it did, but I don't know how long. Next time it happens, I'll check my seconds, which I've just added to the time menu bar. The freeze usually occurs when I first go to check email after being away from it a while. I click to receive emails and some appear on the screen but then it freezes and the one I've clicked to read doesn't come up. I have OS 10.4.10, 400 Mz PowerPC G4, 768 MB SDRAM. I've just bought more memory to bring it up to about 2GB so need to install it. I probably have some largish attachments still on some emails so need to get rid of those, too, I'll bet. > From: Bellwether <[EMAIL PROTECTED]> > Reply-To: "Entourage:mac Talk" <[email protected]> > Date: Tue, 16 Oct 2007 11:53:57 -0500 > To: "Entourage:mac Talk" <[email protected]> > Conversation: Computer freezing > Subject: Re: Computer freezing > > On 10/16/07 11:29 AM, Louise Stewart wrote: > >> My computer has frozen 3-4 times recently twice this morning when using >> Entourage. (Office 2004). Any idea why? > > Can you tell us more about what you mean by "frozen"? > > 1) Change your Menubar time so that you have seconds showing; do the seconds > continue to click by when your computer is frozen? > > 2) Can you use Command Tab on the keyboard to switch to a different app when > the computer is frozen? > > 3) Do other apps work normally when the computer is frozen? > > 4) Do you have the ability to move the cursor at all, or is the cursor > locked in place? > > 5) Is it a black arrow cursor, or is it a spinning colorwheel cursor when > the freeze occurs? > > 6) Do you get a grey screen with a message in six languages telling you to > restart your computer? > > 7) How do you unfreeze the computer -- do you wait it out, do you force a > restart, or what? > > 8) If you wait it out, how long do you have to wait? > > Your answers will help us to know what kind of "freeze" you're experiencing > and that will tell us what can be done about it. > > peace, > Linda (who changed this message to Plain Text) > > > -- > To unsubscribe: > <mailto:[EMAIL PROTECTED]> > archives: > <http://www.mail-archive.com/entourage-talk%40lists.letterrip.com/> > old-archive: > <http://www.mail-archive.com/entourage-talk%40lists.boingo.com/> > -- To unsubscribe: <mailto:[EMAIL PROTECTED]> archives: <http://www.mail-archive.com/entourage-talk%40lists.letterrip.com/> old-archive: <http://www.mail-archive.com/entourage-talk%40lists.boingo.com/>
