On 10/16/07 11:29 AM, Louise Stewart wrote: > My computer has frozen 3-4 times recently twice this morning when using > Entourage. (Office 2004). Any idea why?
Can you tell us more about what you mean by "frozen"? 1) Change your Menubar time so that you have seconds showing; do the seconds continue to click by when your computer is frozen? 2) Can you use Command Tab on the keyboard to switch to a different app when the computer is frozen? 3) Do other apps work normally when the computer is frozen? 4) Do you have the ability to move the cursor at all, or is the cursor locked in place? 5) Is it a black arrow cursor, or is it a spinning colorwheel cursor when the freeze occurs? 6) Do you get a grey screen with a message in six languages telling you to restart your computer? 7) How do you unfreeze the computer -- do you wait it out, do you force a restart, or what? 8) If you wait it out, how long do you have to wait? Your answers will help us to know what kind of "freeze" you're experiencing and that will tell us what can be done about it. peace, Linda (who changed this message to Plain Text) -- To unsubscribe: <mailto:[EMAIL PROTECTED]> archives: <http://www.mail-archive.com/entourage-talk%40lists.letterrip.com/> old-archive: <http://www.mail-archive.com/entourage-talk%40lists.boingo.com/>
