Hey-

Is this true if you use the "web mail portal" to access your Exchange
server? We set up our people to hit the web mail address so they can get
their email without having to VPN in. For the Exchange server entry in the
setup, we enter something like https://mail##.abc.institution.org.

Also, there is a preference in the Settings when you log into web mail that
lets you turn return receipt on and off. Not sure if that setting would
cause the return receipt to be sent, but you might want to check it if your
company has web mail available for you. I don't have time to test anything
right now. Might be a combination of the two. Or not. Might be the server
guys punishing you for having a Mac! ;)

Just a thought.

-- 
Kurt D. Schultz
Snyder Technical Services, Inc.

(256) 544-1968
4708/239/2

> From: William Smith <[EMAIL PROTECTED]>
> Reply-To: "Entourage:mac Talk" <[email protected]>
> Date: Thu, 29 May 2008 22:27:16 -0500
> To: "Entourage:mac Talk" <[email protected]>
> Subject: Re: Denying return receipts?
> 
> On 5/29/08 9:55 PM, "Bellwether" <[EMAIL PROTECTED]> wrote:
> 
>> Hi there,
>> 
>> I've learned how to turn on the request for return receipts in Entourage...
>> Is there a way to set Entourage to deny requests for return receipts?
> 
> Hi Linda!
> 
> Entourage can not send return receipts without you configuring it to do so.
> The simplest solution I've found involves using an AppleScript. If you
> haven't done something like this then the return receipts are not coming
> from Entourage.
> 
> What kind of server and account do you have? Exchange Server, by default,
> will respond automatically to "delivery" receipts, which are different from
> "read" receipts.
> 
> The *read* receipt or disposition notification requests
> (Disposition-Notification-To:) asks the recipient to let you know he's read
> your message. The impetus of returning this  kind of receipt is on the
> recipient, not the server.
> 
> The *delivery* receipt (Return-Receipt-To:) is generally available on
> Exchange Servers and indicates that a message has reached the
> recipient's mailbox (not necessarily downloaded). However, while it may be
> active on some non-Exchange servers, it generally is not.
> 
> If you view the headers of any of your client's messages, do you see either
> of these headers?
> 
> Hope this helps!
> 
> -- 
> 
> bill
> 
> William M. Smith, Microsoft Interop MVP - Mac/Windows
> Entourage Help Page <http://entourage.mvps.org/>
> Entourage Help Blog <http://blog.entourage.mvps.org/>
> 
> 
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