I think the issue may be specific to using Entourage in conjunction with an Exchange server, but I'm not sure.
On 5/29/08 11:27 PM, "William Smith" <[EMAIL PROTECTED]> wrote: > On 5/29/08 9:55 PM, "Bellwether" <[EMAIL PROTECTED]> wrote: > >> Hi there, >> >> I've learned how to turn on the request for return receipts in Entourage... >> Is there a way to set Entourage to deny requests for return receipts? > > Hi Linda! > > Entourage can not send return receipts without you configuring it to do so. > The simplest solution I've found involves using an AppleScript. If you > haven't done something like this then the return receipts are not coming > from Entourage. > > What kind of server and account do you have? Exchange Server, by default, > will respond automatically to "delivery" receipts, which are different from > "read" receipts. > > The *read* receipt or disposition notification requests > (Disposition-Notification-To:) asks the recipient to let you know he's read > your message. The impetus of returning this kind of receipt is on the > recipient, not the server. > > The *delivery* receipt (Return-Receipt-To:) is generally available on > Exchange Servers and indicates that a message has reached the > recipient's mailbox (not necessarily downloaded). However, while it may be > active on some non-Exchange servers, it generally is not. > > If you view the headers of any of your client's messages, do you see either > of these headers? > > Hope this helps! -- To unsubscribe: <mailto:[EMAIL PROTECTED]> archives: <http://www.mail-archive.com/entourage-talk%40lists.letterrip.com/> old-archive: <http://www.mail-archive.com/entourage-talk%40lists.boingo.com/>
