Let me add my response to Will's..
I use Entourage and outlook clients on an exchange server. In both
cases, the SERVER sends a delivery notification where the originator
requests one. Entourage cannot send receipts - it doesn't know what
the request is.
I am also an exchange admin for my work server, and, look though I
have done, I cannot find out how to turn off this functionality in
Exchange. It doesn't appear to be possible! I have resorted to using
an outbound mail filter (using the 'Exclaimer' utilities for Exchange)
to block these receipts from going out.
However, I reiterate, Entourage cannot and does not send these
receipts. Connected to SMTP servers for POP or IMAP accounts the
receipts are never delivered. It s only the exchange account that
sends them out and the Exchange server is responsible for it.
--
Barry
On 31 May 2008, at 19:09, William Smith wrote:
Hi Chris!
My comments are inline with yours.
On 5/31/08 9:24 AM, "Chris Gatch" <[EMAIL PROTECTED]> wrote:
I wish I could agree with your answer, but I am near certain that
it is my
Entourage 2008 client sending a response to read receipts. I have
had
associates in my office send e-mails with read receipt requested
from an
Outlook client on the same Exchange server to my address. It is
automatically answered, even though the exchange server setting for
reply to
read receipts is disabled.
I've mentioned *two* kinds of receipts. I believe your Exchange
Server is
sending a _delivery_ receipt, which is not the same as a _read_
receipt.
Email clients will not have the option to set whether or not they
want to
respond to delivery receipts because they themselves do not respond to
delivery receipts. Only servers respond to delivery receipts.
Let me ask a question. What would happen in Entourage when an
Exchange
server tries to prompt a user whether or not they want to answer a
read
receipt? Is it possible that Entourage automatically tells the
Exchange
server "yes" or by not knowing how to answer has the same effect?
I have
never seen Entourage ask me if I want to reply to a read receipt,
which
would make sense if they don't know what they are. When I look in
the OWA
settings for Read Reciepts, the only two options are answer
automatically or
prompt me first. There is not a never ever ever option.
Nothing will happen.
The Exchange server *never* prompts for a read receipt. The E-mail
client,
whether Entourage, Outlook or something else, will recognize a
header in the
E-mail message and the E-mail client will respond. (Read my earlier
posts
about these two headers.)
If the E-mail client is designed to recognize and respond to the
"Disposition-Notification-To" header then it will either allow you to
confirm a response or just send the response if you've set that
preference.
No version of Entourage recognizes the "Disposition-Notification-To"
header.
If it's present then they will all ignore it. You must jump through
the
specific hoops I mentioned earlier for creating a rule and an
AppleScript to
even begin to recognize and react to this header.
I will do some more testing to be sure, but I wonder if this is
something
new in 2008 or only shows up when accessing an Exchange server
account.
Also, for what's it's worth, its a 2003 Exchange server.
It's probably your Exchange Server and it's sending *delivery*
receipts
because it's seeing the "Return-Receipt-To" header in the sender's
mail
message.
Hope this helps!
--
bill
William M. Smith, Microsoft Interop MVP - Mac/Windows
Entourage Help Page <http://entourage.mvps.org/>
Entourage Help Blog <http://blog.entourage.mvps.org/>
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