Will,

Thanks for your time in responding and trying to help.

I wish I could agree with your answer, but I am near certain that it is my
Entourage 2008 client sending a response to read receipts.  I have had
associates in my office send e-mails with read receipt requested from an
Outlook client on the same Exchange server to my address.  It is
automatically answered, even though the exchange server setting for reply to
read receipts is disabled.

Let me ask a question.  What would happen in Entourage when an Exchange
server tries to prompt a user whether or not they want to answer a read
receipt?  Is it possible that Entourage automatically tells the Exchange
server "yes" or by not knowing how to answer has the same effect?  I have
never seen Entourage ask me if I want to reply to a read receipt, which
would make sense if they don't know what they are.  When I look in the OWA
settings for Read Reciepts, the only two options are answer automatically or
prompt me first.  There is not a never ever ever option.

I will do some more testing to be sure, but I wonder if this is something
new in 2008 or only shows up when accessing an Exchange server account.
Also, for what's it's worth, its a 2003 Exchange server.

Chris



On 5/30/08 8:43 PM, "William Smith" <[EMAIL PROTECTED]> wrote:

> Hi Chris!
> 
> I probably didn't phrase my first response as clearly as I could have.
> 
> Entourage has no built in mechanism for responding to return receipt
> requests. It doesn't know what they are and can't act on them.
> 
> The only way to make Entourage understand them is to create a rule that
> looks for the "Disposition-Notification-To" header in an incoming message
> and then triggers an AppleScript to make a new message to respond to it. If
> you haven't done this then Entourage is not the application sending the
> responses.
> 
> What I think is happening is the sender is using Outlook. Outlook has the
> ability to request two types of receipts: a "read" receipt and a "delivery"
> receipt.
> 
> Exchange Servers, by default, will reply to a "delivery" receipt request,
> which has a header of "Return-Receipt-To". This receipt tells the sender
> that the message has made it as far as the recipient's account on the
> server. It's not an indication that it has been read or even downloaded,
> just delivered.
> 
> Other servers can be configured to respond to "delivery" receipt requests
> too but I've seen few that are set up to do this.
> 
> The sending of this receipt is completely out of Entourage's control.
> 
> Hope this helps!


-- 
To unsubscribe:                     
<mailto:[EMAIL PROTECTED]>
archives:       
<http://www.mail-archive.com/entourage-talk%40lists.letterrip.com/>
old-archive:       
<http://www.mail-archive.com/entourage-talk%40lists.boingo.com/>

Reply via email to