On Thu, Oct 15, 2015 at 4:06 PM, Ken Olum via EV <[email protected]> wrote:
> At the end of June I bought the JuiceBox 40 Pro EVSE from Emotorwerks. > I paid $600, and I think that's enough that I'm entitled to a little > customer support. But I've 4 sent requests to their support address and > never received a satisfactory answer. In some cases I got a reply, but > the reply was "so-and-so is the expert on this and will get back to you > and answer your question" and then I never heard from so-and-so. > Thinking more about this, there are other products that have no official tech support. They rely on an active and enthusiastic online community, sometimes backed up by a company representative or two. I personally have had fair-to-good results from this kind of arrangement (free antivirus programs, etc.). I see there is a Juicebox support thread on DIYElectricCar. Has anyone had good or inadequate results with Juicebox support using this approach? Chris -------------- next part -------------- An HTML attachment was scrubbed... URL: <http://lists.evdl.org/private.cgi/ev-evdl.org/attachments/20151017/fa232181/attachment.htm> _______________________________________________ UNSUBSCRIBE: http://www.evdl.org/help/index.html#usub http://lists.evdl.org/listinfo.cgi/ev-evdl.org Read EVAngel's EV News at http://evdl.org/evln/ Please discuss EV drag racing at NEDRA (http://groups.yahoo.com/group/NEDRA)
