The least painful method imo is to add the mailbox as an additional mailbox.
So logged on as the new manager open Outlook and go to File - Account settings, select the new managers name and click on Change -> More Settings -> Advanced -> Add. Add the mailbox of the old manager. This requires the new manager to have full access of the old managers mailbox (which you state you have already done). James. From: [email protected] [mailto:[email protected]] On Behalf Of Greg Saunders Sent: Tuesday, 4 June 2013 2:37 PM To: [email protected] Subject: Re: [Exchange] Why oh why does Outlook 2010 and Exchange 2010 always seem to have roadblocks anytime I go to do something? Guys I am picking this thread back up, because we had another situation where we wanted the new manager to see emails of the old manager. This time I did it differently... I chose to simply add an additional account to the profile. It found the account and loaded up and I thought all was going to be good, but this time I keep getting prompted for security. It's like it is trying to use one security to access both mailboxes. Of course I can key in the user and password (which I already did when setting up the additional account in outlook), but it doesn't seem to remember respective user / pass for each account. So once again what seems like should be intuitive is a pain in the rear again. Such simple things seem allusive. Any feedback on this? If you see me previous original post you know the other way of doing this had its own set of bugs, but looks like this way also has its own set of bugs as well. Any help would be greatly appreciated. Thanks, Greg On Thu, May 9, 2013 at 10:40 AM, Guyer, Don <[email protected]<mailto:[email protected]>> wrote: I know this isn't ultimately the fix for your problem but, why not just add it as an additional mailbox in his Outlook profile? Regards, Don Guyer Catholic Health East - Information Technology Enterprise Directory & Messaging Services 3805 West Chester Pike, Suite 100, Newtown Square, Pa 19073 email: [email protected]<mailto:[email protected]> Office: 610.550.3595<tel:610.550.3595> | Cell: 610.955.6528<tel:610.955.6528> | Fax: 610.271.9440<tel:610.271.9440> For immediate assistance, please open a Service Desk ticket or call the helpdesk @ 610-492-3839<tel:610-492-3839>. From: [email protected]<mailto:[email protected]> [mailto:[email protected]<mailto:[email protected]>] On Behalf Of Greg Saunders Sent: Thursday, May 09, 2013 10:03 AM To: [email protected]<mailto:[email protected]> Subject: [Exchange] Why oh why does Outlook 2010 and Exchange 2010 always seem to have roadblocks anytime I go to do something? Ok... every time I go to do something with Outlook 2010 and Exchange 2010 when it comes to sharing or delegating it seems nothing ever works as one would think or at least not intuitively. In this case I have a manager that has been replaced with a new manager. We simply wanted the new manager to be able to open the old managers email account for historical purposes. I went in and gave the new manager full access to the account. I then went into the new manager's outlook and did a file / open / other user's and opened up her mailbox. Awesome... it worked. Now we want to simply close it in outlook so you right-click on the mailbox and choose close and get the following error: "This group of folders is associated with an e-mail account." Now you would think it would just close... heck no... you get an error that doesn't really lead you to what to do. I have done some searching and it looks like I would have to do some registry changes to close it. It is so irritating to do what you think would be simple things only to keep hitting these little roadblocks. Obviously I am not an Exchange / Outlook Expert or I would have probably known this was going to happen and how to properly set this up or prevent it, but it should not be difficult. Heck... open another user's mailbox... then close the dang thing. Greg Confidentiality Notice: This e-mail, including any attachments is the property of Catholic Health East and is intended for the sole use of the intended recipient(s). It may contain information that is privileged and confidential. Any unauthorized review, use, disclosure, or distribution is prohibited. If you are not the intended recipient, please delete this message, and reply to the sender regarding the error in a separate email.
