<lurk off>
If these are iphones ensure there is no icloud in the mix
You said mail disappear, you now say it's calendar entries on mobile phones?
mail loss is a client side rule
Calendar may be a sync or icloud set up or some funky profile issues
that is client side
Exchange doesn't lose stuff. And when it does, it's entire databases and
your entire org is screaming at you.
It does have fun with all the activesync setups.
</lurk off>
On 6/12/2013 10:12 AM, Curt Finley wrote:
I wouldn’t think they could have deleted all of their calendar entries
that easily.
I’ve been going through my application event log to see if there are
any smoking guns. I found the following (the last one seems like it
might be the most relevant)
Source: MSExchange IS Mailbox
Event ID: 1147
Category: Rules
Error 1245 while disabling rule on public folder with rule ID
1-58F827. The folder ID of the public folder is in the data section of
this event.
We don’t use public folders so this seems an unlikely problem.
Source: Userenv
Event ID: 1517
Windows saved user ANSCI\AEDon on registry while an application or
service was still using the registry during log off. The memory used
by the user’s registry has not been freed. The registry will be
unloaded when it is no longer in use.
AEDon is not one of the accounts that is having problems with deleted
messages.
A few days ago there were a bunch of messages like this
Source: MSExchangeIS Mailbox
Category: Views
Event ID: 1173
Type: Warning
Error 0x6bb deleting unused restricted views from folder 1-266CC1E on
database “Storage Group 2\Mailbox Store”. Microsoft Exchange
Information Sore will try to delete the view again at the next
maintenance interval.
Both users reporting problems were in Storage Group 2.
Thanks for any help you can provide.
Curt
*From:* [email protected]
[mailto:[email protected]] *On Behalf Of *John Cook
*Sent:* Wednesday, June 12, 2013 9:36 AM
*To:* [email protected]
*Subject:* [Exchange] RE: Mail Disappearing
People “accidentally” delete things on mobile devices all the time, it
only takes a slightly off keystroke or swipe of the finger to do so on
such a small screen.
*John W. Cook*
*Network Operations Manager*
*Partnership For Strong Families*
*5950 NW 1st Place*
*Gainesville, Fl 32607*
*Office (352) 244-1610*
*Cell (352) 215-6944*
*MCSE, MCP+I, MCTS, CompTIA A+, N+, VSP4, VTSP4*
*From:*[email protected]
<mailto:[email protected]>
[mailto:[email protected]] *On Behalf Of *Curt Finley
*Sent:* Wednesday, June 12, 2013 12:17 PM
*To:* [email protected] <mailto:[email protected]>
*Subject:* [Exchange] RE: Mail Disappearing
No delegates (I assume you are talking about the kind that can access
another person’s mailbox). By mobile devices – you’re talking about
something like a phone or are you talking about a laptop? The person
who lost her calendar is definitely on a laptop. I don’t recall if she
has a phone or not. How would these devices cause problems?
Curt
*From:* [email protected]
<mailto:[email protected]>
[mailto:[email protected]] *On Behalf Of *John Cook
*Sent:* Wednesday, June 12, 2013 8:44 AM
*To:* [email protected] <mailto:[email protected]>
*Subject:* [Exchange] RE: Mail Disappearing
Any mobile devices present? Delegates?
*John W. Cook*
*Network Operations Manager*
*Partnership For Strong Families*
*5950 NW 1st Place*
*Gainesville, Fl 32607*
*Office (352) 244-1610*
*Cell (352) 215-6944*
*MCSE, MCP+I, MCTS, CompTIA A+, N+, VSP4, VTSP4*
*From:*[email protected]
<mailto:[email protected]>
[mailto:[email protected]] *On Behalf Of *Curt Finley
*Sent:* Wednesday, June 12, 2013 11:38 AM
*To:* [email protected] <mailto:[email protected]>
*Subject:* [Exchange] Mail Disappearing
In the last couple of days I’ve had two users tell me they have had
mail disappear. Any suggestions what might be happening? Mail store
corrupt? I have Exchange 2003 where do I proceed from here? Thanks for
your help.
Curt
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entity to which it is addressed and may contain Protected Health
Information (PHI), confidential and/or privileged material. Any
review, transmission, dissemination, or other use of, and taking any
action in reliance upon this information by persons or entities other
than the intended recipient without the express written consent of the
sender are prohibited. This information may be protected by the Health
Insurance Portability and Accountability Act of 1996 (HIPAA), and
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disclosure of this information could result in civil and/or criminal
penalties.
Consider the environment. Please don't print this e-mail unless you
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